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Frequently Asked Questions
1. What is Fynora Cosmetics?
Fynora Cosmetics is a beauty brand specializing in skincare and haircare products made with a blend of nanotechnology and organic ingredients. We focus on providing effective, sustainable, and personalized beauty solutions for all skin types.
2. Are your products safe for sensitive skin?
Absolutely! Our products are formulated using gentle, organic ingredients and undergo rigorous testing to ensure they are safe for all skin types, including sensitive skin.
3. What ingredients are used in your products?
Our products are made with a blend of nanotechnology and natural ingredients, such as plant extracts, essential oils, vitamins, and minerals. We avoid harmful chemicals like parabens, sulfates, and synthetic fragrances.
4. Do you offer customized skincare solutions?
Yes, we offer customized skincare products based on your skin tone and specific preferences. Visit our website to explore our customization options.
5. Are your products dermatologically tested?
Yes, all Fynora Cosmetics products are dermatologically tested to ensure they meet the highest safety and efficacy standards.
6. How long does shipping take?
Orders typically take 3-5 business days to process and 7-14 business days for delivery, depending on your location. You will receive a tracking number once your order has been shipped.
7. What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are unsatisfied with your purchase, please contact our customer service team for assistance.
8. How do I order a customized product?
To order a customized product, visit our “Skin Match Formula” page on the website, fill out the questionnaire about your skin tone and preferences, and place your order. Customized products are specially formulated and may take up to 10-15 business days to prepare before shipping. If you need to make changes to your customization, contact our customer service team within 24 hours of placing your order.
9. Can I request a consultation for product recommendations?
Yes, we offer free consultations to help you choose the right products for your skin and hair needs. Contact us via email or chat to schedule a consultation.
10. Can I become a brand ambassador for Fynora Cosmetics?
We’d love to hear from passionate beauty enthusiasts! Contact us at info@fynoracosmetics.com with your details to learn more about our ambassador program.
